Chillswitch Help Center

Chillswitch is a voluntary check-in app for iPhone and Android. You press and hold one switch on a schedule you choose. If you stop, the people you picked as safety contacts are told, in the order and with the details you set. This Help Center explains every feature the app offers today, step by step.

Start here

• What is Chillswitch? explains the idea in a few minutes.
• Create your account walks through setup. No email address or phone number is required.
• Your first check-in shows how the switch works.
• Add safety contacts covers inviting the people who will be told if you go quiet.
• What happens when you miss a check-in lays out the full sequence, from reminder to alert.

Browse by topic

• Check-ins and schedules: intervals, windows, quiet hours, pauses, "Going out?", the distress button, and passcodes.
• Safety contacts and alerts: who is told, what they see, and how to respond to an alert.
• Groups and roll calls: count a crew, a class, a congregation, or a rally on a live roll call.
• Location and privacy: what Chillswitch can and cannot see, and the optional location features.
• Accounts and devices: recovery codes, signing in, moving to a new phone, and deleting your account.
• Plans and billing: what is free, what Individual and Household add, and organization plans.
• Advanced features: vault messages, access limits, primary contacts, and verified alerts.
• Troubleshooting: notifications, battery settings, invitation codes, and common questions.
• Use cases: how families, lone workers, travelers, and event organizers set Chillswitch up.
• Reference: a glossary, frequently asked questions, and how to contact support.

Important

Chillswitch is not an emergency service. It does not call 911 or any emergency number, and nobody monitors it. If you are in immediate danger, call your local emergency number first. A missed check-in only means Chillswitch has not heard from you; it does not mean you are in danger.