My check-in did not send
The app tells confirmed apart from not-yet-delivered. Do not treat a local tap as server acceptance.
What to do
- Look for Confirmed on the switch. Until you see it, the service has not accepted the check-in.
- If it says it was not delivered, the switch offers Hold to retry.
- If you have no signal, press anyway. Your phone holds the press and sends it when it can, with the time you pressed.
- If a code is required (passcode or pattern), enter it again; check-ins are not accepted without it.
- If the problem persists, check the status page, and contact support.
Windows
If you use a repeating window, a check-in made before the window opens is not accepted. The switch shows when the window opens.